Last update: 2024
This privacy policy ("Privacy Policy") is designed to inform you about Five Star Pixel's ("fivestarpixel," "we," "us," or "our") policies and procedures for collecting, using, and disclosing your information in connection with your use of the fivestarpixel service. Five Star Pixel provides a web-based and mobile service (the "Service") designed to assist users who have fivestarpixel accounts ("Users") with sharing their information, content, materials, files, and folders (together, their "Content") and analyzing how their Content is viewed and/or received by their customers, prospective customers, and other third parties that are not registered Users of the Service ("Viewers").
Please read this privacy notice carefully before submitting your personal data through Five Star Pixel.
This Five Star Pixel privacy notice (the "Notice") governs the processing of personal data collected from registered users and viewers ("you") through the software-as-a-service entitled Five Star Pixel, the associated website https://fivestarpixel.com, and the related services (collectively, "Five Star Pixel"). This Notice does not cover any third-party websites, applications, software, or services that integrate with fivestarpixel.com or any other third-party products and services.
Fivestarpixel.com is a software product that allows registered users to upload and distribute files, receive analytics reports pertaining to the views of the files. Viewers may use fivestarpixel.com to view files and communicate with the owners of the files.
We do not knowingly collect personal data belonging to persons younger than 13, as fivestarpixel.com is not intended for use by children. If you become aware a child has provided us with his or her personal data and you are a parent or a legal guardian of that child, please contact us immediately and we will remove the child's personal data from our systems.
This Notice enters into force on the effective date indicated at the top of the Notice and remains valid until terminated or updated by us.
We may change this Notice from time to time, if necessary, to address the changes in our business practices, the functionalities of fivestarpixel.com, laws, regulations, and industry standards. The amended version of the Notice will be posted on this page. We encourage you to review our Notice from time to time to stay informed. For significant material changes in the Notice or, where required by the applicable law, we may seek your consent.
We act in the capacity of a data processor in situations when, within the scope of the services provided through fivestarpixel.com, our clients upload personal data onto fivestarpixel.com or their files contain personal data (the "Service Data"). We do not own, control, or make decisions about the personal data included in the Service Data and such personal data is processed only in accordance with our client's instructions. Our clients act as data controllers, and they are responsible for deciding what personal data would be collected and how such data would be processed. In the situations when we act in the capacity of a data processor, we comply with our data processors' obligations.
Here we provide an overview of what personal data we collect from you, for what purposes we use it, what technical data is collected automatically when you use fivestarpixel.com, and how we communicate with you. We also explain how we process personal data on behalf of our clients as their data processor.
We obtain your personal data from the following categories of sources:
We collect personal data that is necessary for us to provide services to you. We use your personal data for limited, specified and legitimate purposes explained in this Notice. For example, we use it for the purposes of showcasing use cases, enabling communication, compiling analytics reports, maintaining and improving fivestarpixel.com, replying to your enquiries, and pursuing our legitimate interests. Below, you can find an overview of the types of personal data that we collect and the purposes for which we use it.
If you use fivestarpixel.com as an end-user to open and view files provided by our registered customers, we collect analytics information about your file usage patterns, such as:
We use your file analytics data to draft analytics records requested by our registered users, file providers. Such analytics reports allow them to see what kind of users access and use files, measure your engagement with files, see which parts of files are interesting to you.
We do not collect or have access to any special categories of personal data ("sensitive data") from you, unless you decide, at your own discretion, to provide such data to us. Sensitive data refers to your health, religious and political beliefs, racial origins, membership of a professional or trade association, or sexual orientation.
If you refuse to provide us with your personal data when we ask for it, we may not be able to perform the requested operation and you may not be able to use the full functionality of fivestarpixel.com, receive the requested information, or get our response. Please contact us immediately if you think that any personal data that we collect is excessive or not necessary for the intended purpose.
When you browse our website, we collect certain technical analytics data collected from you. Such data includes the following information:
We use your website analytics data to analyze what kind of users access and use fivestarpixel.com, which parts of the website you find interesting, improve our content, develop new products and services, and investigate and prevent security issues and abuse. In most cases, such analytics data is non-personal, and it does not allow us to identify you as a natural person.
If you contact us, we may keep records of any questions, complaints, recommendations, or compliments made by you and the response. Where possible, we will remove all personal data that is not necessary for keeping such records.
In case your non-personal data is combined with certain elements of your personal data in a way that may allow us to identify you as an individual, we will handle such aggregate data as personal data. If your personal data is aggregated or de-identified in a way that it can no longer be associated with an identified or identifiable natural person, it will not be considered personal data, and we may use it for any legitimate purpose.
If you opt-in for our newsletter, subscribe to our newsletter, or conclude a service contract with us, we will inform you about our new services, features of fivestarpixel.com, and special offers. You can opt-out from receiving our commercial communication at any time free of charge by clicking on the "unsubscribe" link included in our newsletters or by contacting us directly.
If we have your email address and it is necessary to do so, we may send you important informational messages, such as payment receipts, invoices, and other technical or administrative emails. Please note that such messages are sent on an "if-needed" basis and they do not fall within the scope of commercial communication that may require your prior consent. You cannot opt-out from our service-related notices.
Here we explain for how long we keep your data in our systems and how we delete it.
We will retain your Personal Data for as long as is necessary for the purposes set out in this Privacy Policy, for as long as your account is active, or as needed to provide you the Service or for the duration required by law, whichever is the longer. If you wish to delete your account or request that we no longer use your information to provide you the Service, you may ask that we delete your account by emailing hello@fivestarpixel.com. We may retain, use or disclose your information (including Personal Data) as necessary to comply with our legal obligations, to resolve disputes or enforce our agreements, and carry out our legitimate business interests (such as for analytics purposes, safety, and security). Consistent with and subject to these requirements, we will try to delete your information quickly upon request. In addition, we do not delete from our servers Content that you have in common with other Users.
Here you can find information about third parties that may have access to your personal data.
Beyond sharing your data with employees as needed to provide and enhance the Service, we want to inform you about additional ways in which we may share your information:
If necessary for the intended purpose of your personal data, we will disclose your personal data to entities that provide services on our behalf (our data processors). Your personal data may be shared with entities that provide technical support services to us, such as hosting, payment processing, and email distribution services. The disclosure of your personal data is limited to the situations when it is required for the following purposes:
We choose our data processors carefully and make sure that they ensure an adequate level of protection of personal data that is consistent with this Notice and the applicable data protection laws. The data processors that will have access to your personal data are:
We currently do not use any independent contractors or consultants for data management, and it is our intent to strictly control the number of third-party service providers to ensure security to reduce the security vulnerability base.
When we use Google services, such as Google Cloud or Google Analytics, the personal data processed through these services may be transferred to and stored in data centers located outside the country. It is our understanding that Google provides various compliance measures and contractual agreements to ensure that personal data is protected in line with GDPR requirements.
If you use fivestarpixel.com to view file or interact with the providers of the files, your file analytics data will be disclosed to our registered users who provide the files that you view or comment on.
Your non-personal data may be disclosed to third parties for any purpose as it does not identify you as a natural person. For example, we may share it with prospects or partners for business or research purposes, for improving fivestarpixel.com, responding to lawful requests from public authorities or developing new products and services.
If requested by a public authority, we will disclose information about the users of fivestarpixel.com to the extent necessary for pursuing a public interest objective, such as national security or law enforcement.
If we are involved in a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our Site) of any change in control or use of your Personal Data or Content, or if either become subject to a different Privacy Policy. We will also notify you of choices you may have regarding the information.
We implement resonable technical and organizational information security measures that protect your personal data from loss, misuse, unauthorized access and disclosure. The security measures taken by us include encryption, proper authentication, secured networks, strong passwords, limited access to your personal data by our staff, anonymization of personal data (when possible), and carefully selected data processors.
Although we put our best efforts to protect your personal data, given the nature of communication and information processing technology and the Internet, we cannot and will not be liable for any unlawful destruction, loss, use, copying, modification, leakage, and falsification of your personal data caused by circumstances that are beyond our reasonable control. In case a serious breach occurs, we will take reasonable measures to mitigate the breach.
Here you can find detailed information about the rights that you have with regard to your personal data and how to exercise those rights.
You have certain rights to control how we process your personal data. Subject to any exemptions provided by law, you have the following rights of access, rectification, erasure, restriction of processing, data portability, objection, consent withdrawal, and complaint to a supervisory authority:
If you would like to exercise any of your legitimate rights, please contact us by using our contact details available at the end of the Notice and explain in detail your request. In order to verify the legitimacy of your request, we may ask you to provide us with an identifying piece of information, so that we can identify you in our system. We will answer your request within a reasonable time frame.
If you would like to launch a complaint about the way in which we handle your personal data, we kindly ask you to contact us first and express your concerns. After you contact us, we will investigate your complaint and provide you with our response as soon as possible.
If you have any questions about this Notice, your rights, or our data protection practices, please contact us by using the following contact details:
Email: hello@fivestarpixel.com